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Why work
with us?

When it comes to creating consistent content for your business brand, it will be really challenging to make sure your are providing consistent, high quality and  targeted content for your audience. Specially if you are trying to scale and at the same time focus on marketing, customer satisfaction, spendings and management.

We will plan your marketing campaigns and social media contents based on your business size, objectives and of course your budget. We have in house creators and all the equipment needed for majority of our projects. 

Let’s us create consistent, captivating content for your brand that will sell!

Some of our Projects

Our Team

Nima
Videographer & Drone Pilot
Alejandro
Photographer
Lisa
Marketing Strategist

Fulfillment Policy

Welcome to Nimoultv.com! We are committed to providing you with top-notch video production services. Below are the details of our fulfillment policies, designed to ensure a smooth and transparent experience for all our customers.

Refund Policy

Conditions for Refund:

  • If you are not satisfied with our services, you can request a refund within 14 days of receiving the final video product.
  • Refunds will be issued if the final product does not meet the agreed-upon specifications or quality standards as outlined in the initial contract.
  • To initiate a refund, please contact our support team with your order details and a description of the issue.

Non-Refundable Services:

  • Deposits or upfront payments made for booking a video shoot are non-refundable unless the cancellation is made at least 7 days before the scheduled shoot.
  • Customized or bespoke video projects that have been approved and delivered.

Delivery Policy

Service Delivery:

  • Our video production services are delivered digitally through secure download links. You will receive an email notification once your video is ready for download.
  • For physical media (e.g., DVDs, USB drives), shipping is available upon request. Shipping costs and delivery times will be calculated based on your location.

Timeline:

  • The standard delivery timeline for video projects is 2-4 weeks from the date of the final shoot, depending on the complexity of the project.
  • Expedited delivery options are available for an additional fee. Please contact us for more details.

Return Policy

Conditions for Return:

  • As our primary product is digital content, returns are not applicable. However, we are committed to working with you to ensure the final product meets your satisfaction.
  • For physical media, returns are accepted within 30 days of delivery, provided the items are in their original condition. Return shipping costs are the responsibility of the customer.

Process:

  • To initiate a return, please contact our support team with your order number and reason for the return. We will provide you with the return shipping address and further instructions.

Cancellation Policy

Service Cancellation:

  • You may cancel your project without penalty if the cancellation is made within 24 hours of placing the order.
  • Cancellations made after 24 hours but before the commencement of the project will incur a 25% cancellation fee.
  • If the project has already commenced, the cancellation fee will be 50% of the total project cost.

Subscription Cancellation:

  • For any subscription-based services, you can cancel your subscription at any time. Cancellations will be effective at the end of the current billing cycle.
  • No refunds will be issued for the remaining period of the billing cycle after cancellation.

Contact Us

For any questions or further clarifications regarding our fulfillment policies, please feel free to contact our support team at nisamarketingllc@gmail.com. We are here to assist you and ensure your experience with Nimoultv.com is exceptional.

Thank you for choosing Nimoultv.com for your video production needs!

Our Email is: nisamarketingllc@gmail.com

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